Privacy Policy

At Gentle Paws (gentlepaws.ae), we treat your privacy with the same care and respect we show to our furry friends. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We only collect info that you voluntarily give us. This may include:

Contact Information: Your name, email address, phone number, and delivery/service address when you fill out a form, book an appointment, or make a purchase.

Pet Details: Your pet’s name, breed, age, and any specific care notes you share.

Browsing Data: Basic, anonymous data (like cookies) to understand how visitors use our website so we can make it better.

2. How We Use Your Info

We use your information strictly to provide and improve our services, including:

Fulfilling your requests, bookings, or orders.
Responding to your questions or customer support needs.
Sending you essential updates, invoices, or occasional promotions (which you can opt out of at any time).

3. Sharing Your Information

We never sell, rent, or trade your personal information to third parties. We only share data with trusted partners who help us run our website or deliver our services (like payment processors or delivery couriers), and they are required to keep your info confidential.

4. Keeping Your Data Safe

We use standard security measures to protect your personal details from unauthorized access. While no internet transmission is 100% secure, we do our absolute best to ensure your data remains private.

5. Your Rights

You are in control of your data. At any time, you can ask us to:

See what information we have about you.

Update or correct incorrect details.

Delete your personal data from our systems.

6. Updates to This Policy

We may update this policy occasionally to reflect changes in our services or legal requirements. Any changes will be posted right here with an updated effective date.

Contact Us

If you have any questions or want to update your information, please reach out to us at:

Email: info@gentlepaws.ae